Terms of Service

Agreement to Terms

By accessing or using the MUDNAAZ Fashion website (the "Site"), you confirm that you are at least 18 years of age, that you have read and understood these Terms of Service, and that you agree to be bound by them.

If you do not agree to these terms, please do not use our website or services. We reserve the right to update these terms at any time and will notify users of material changes by posting the revised terms on this page.

Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Site in any way that violates applicable local, national, or international laws or regulations
• Attempt to gain unauthorised access to any part of the Site or its servers
• Transmit any unsolicited or unauthorised advertising, spam, or promotional material
• Reproduce, duplicate, or fesell any part of the Site without our express written permission
• Use automated tools to scrape, crawl, or harvest data from our website

We reserve the right to terminate or restrict access to the Site at our sole discretion, without notice, for any conduct that we deem inappropriate or in violation of these terms.

Products & Orders

All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or defuse any order at our discretion.

• Product images are for illustrative purposes — actual colours may vary slightly due to screen calibration and fabric nature
• We make every effort to display product descriptions accurately, but errors may occasionally occur
• Your order constitutes an offer to purchase — we reserve the right to accept or decline any order
• Order confirmation by email does not constitute final acceptance until the order is dispatched
• We reserve the right to cancel orders if stock is unavailable or if pricing errors occur

Pricing & Payment

All prices on our website are listed in Indian Rupees (INR) unless otherwise stated. Prices include applicable GST where required by law.

• We accept payments via debit card, credit card, UPI, net banking, and other methods available at checkout
• Payments are processed securely by Cashfree Payments — we do not store your card details
• International orders may be subject to additional customs duties and taxes, which are the buyer's responsibility
• In the event of a pricing error, we reserve the right to cancel and refund the affected order

Shipping

We ship to addresses across India and internationally. Delivery timelines, rates, and conditions are detailed in our Shipping Policy.

We are not liable for delays caused by logistics partners, customs clearance, or events beyond our control. Risk of loss passes to you upon handover to the shipping carrier.

Returns & Refunds

Our returns and refund process is governed by our Refund Policy. Please review that document for full details on eligibility, process, or timelines.

We want every MUDNAAZ customer to be delighted with their purchase. If you are not satisfied, please contact us within 7 days of receiving your order.

Intellectual Property

All content on this website — including but not limited to text, images, logos, photography, videos, and design elements — is the intellectual property of MUDNAAZ Fashion and is protected by applicable copyright, trademark, and design laws.

• You may not reproduce, distribute, or create derivative works from our content without express written permission
• The MUDNAAZ name, logo, and associated marks are trademarks of MUDNAAZ Fashion
• Any feedback, ideas, or suggestions you share with us may be used freely without compensation or acknowledgement

Limitation of Liability

To the fullest extent permitted by law, MUDNAAZ Fashion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability to you in respect of any claim arising out of or in connection with these terms shall not exceed the amount paid by you for the goods or services in question.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, specifically the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and the Information Technology Act, 2000.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bharuch, Gujarat, India.

Contact

For questions about these terms or any aspect of your experience with MUDNAAZ, please contact us.